Privacy policy

ENABLE Rwanda is a nonprofit organisation registered in Rwanda. We run conservation agriculture, digital agriculture, youth and research programmes with farming communities.

For anything you send through this website, ENABLE Rwanda is the data controller. That means we decide what is collected and what happens to it, and we are the ones you hold responsible.

You can reach us at info@enablerwanda.org, on +250 783 382 016, or at Rubona Village, Muganza Cell, Runda Sector, Kamonyi District, Rwanda.

There are only two places on this site where you can give us anything, and both are things you choose to do.

The contact form. The message is the only required field. An email address is optional and we ask for it only so we can reply. If you leave it blank we simply have no way to write back. We do not ask for your name, your organisation or your phone number, because we do not need them to read what you wrote.

The newsletter. We collect your email address and nothing else. We use it to send you occasional updates about our work, and for nothing else.

Both go to our shared inbox as an email. We do not build a profile about you, we do not enrich what you send with data from anywhere else, and we never sell or rent it.

This website sets no cookies at all. There is no cookie banner because there is nothing to consent to.

We do count visitors, and the tool we use for that would normally set cookies. We have turned that off, so it stores nothing in your browser: no cookie, no identifier, nothing that survives you closing the tab. The next section explains what we see instead.

We also do not use social media pixels, advertising trackers or fingerprinting. The fonts are served from our own domain rather than from Google, so loading a page here does not tell anyone else that you visited.

We want to know which pages are useful, so we use Google Analytics. It records that a page was opened, which link or search brought you to it, roughly which country you are in, and what kind of device and browser you used.

We run it in a mode that stores nothing in your browser. Because of that it cannot tell whether you have been here before, it cannot follow you from one visit to the next, and it cannot follow you to any other website. What we see is a count of pages read, with the countries and the links that brought people to them. We cannot pick you out of that, and neither can anyone else.

Your IP address reaches Google, which uses it to work out the country and then discards it rather than storing it in the reports. We have switched off the settings that would connect any of this to Google advertising, and we hold no Google Ads account to connect it to.

Google is a large company based in the United States, so this is the one point where a record of your visit is handled outside Rwanda and the European Union. If you would rather it did not happen at all, any browser extension that blocks analytics will stop it, and nothing on this site is withheld from you for that.

The map is hosted by OpenStreetMap. Loading it would send your IP address and browser details to them, so we do not load it until you press the button that asks for it.

If you never press it, nothing is requested from OpenStreetMap and they learn nothing about your visit.

Donating takes you off this website to a payment provider. Your card details are entered on their page, handled by them, and never touch our website or our servers. We never see or store a card number.

The provider will have its own privacy policy, and we would encourage you to read it before you give. What reaches us is the donation itself and whatever details you choose to share with us, such as your name if you would like a receipt.

We keep this list short on purpose. These companies process data on our behalf and are not allowed to use it for their own purposes.

Because these services are outside Rwanda, some information is processed abroad. We only use providers that commit to protecting it, and we share the minimum needed for each one to do its job.

Messages sent through the contact form stay in our inbox while we deal with them and for as long as they are useful for our records. If you ask us to delete a message, we will.

Newsletter subscriptions last until you unsubscribe, and every email we send has an unsubscribe link. Server logs are short-lived and are kept only for security and troubleshooting.

Visit data in Google Analytics is deleted after fourteen months at the latest. It leaves nothing on your device to delete, because it stores nothing there.

Rwanda’s Law No. 058/2021 relating to the protection of personal data and privacy gives you rights over information about you. You can ask us to:

• tell you what we hold about you
• correct anything that is wrong
• delete what we hold
• stop using it for a particular purpose
• send you a copy of it

Write to info@enablerwanda.org and we will respond. There is no charge and you do not need to explain why you are asking.

If you are not happy with how we handled it, you can complain to the National Cyber Security Authority, which supervises data protection in Rwanda, at dpo.gov.rw. We would rather you told us first so we can put it right.

The site is served over an encrypted connection. Access to our inbox and to the content system is limited to the people who need it.

No system is perfect, and we will not pretend otherwise. If something goes wrong in a way that affects you, we will tell you and the supervisory authority as the law requires.

This site is meant for adults, and we do not knowingly collect information from children. Young people take part in our programmes, and their information is handled through our programme consent process rather than through this website. If you believe a child has sent us something here, tell us and we will remove it.

When our practices change, we will update this page and change the date at the top. If a change matters to you, for example if we start collecting something new, we will say so clearly rather than quietly editing a paragraph.

Questions about any of this are welcome. Email info@enablerwanda.org, or use the contact form. If you would rather not leave an email address, the form works without one.